Privacy Policy
Transparency is the foundation of trust. This policy outlines how ExpressGaadi manages and protects your personal data with the highest standards of security.
Data Collection
We collect your identity information, including name, email, and verified phone number, to maintain a secure environment for all users. Transaction data is processed through industry-standard encrypted channels solely for billing and history purposes.
This information allows us to provide a seamless experience, verifying the identity of both riders and drivers before every trip.
Location Tracking
Precision is key to our efficiency. We utilize high-accuracy GPS data to match riders with the nearest available drivers and to provide real-time updates on arrival times.
Crucially, ExpressGaadi does not track your location when the application is inactive or in the background, unless explicitly authorized for safety features.
Safety Protocols
Safety is integrated into our code. We have established rigorous protocols to ensure every ride is monitored and secure.
Identity Verification
Multi-factor authentication and background checks are mandatory for all partners. We verify rider profiles to ensure mutual accountability.
Real-Time Monitoring
Every trip is tracked in real-time. Our automated systems flag unusual route deviations or unexpected stops for immediate review.
Emergency Support
A dedicated 24/7 emergency response team is accessible via a single tap in the app, providing immediate assistance and local authority coordination.
User Privacy Rights
You maintain full control over your data. ExpressGaadi respects the following rights:
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